Contact
Speak With Our Care Team
For appointments, treatment enquiries and professional referrals, contact our care team directly.
Contact routes
Five direct ways to reach us
Every route below is handled confidentially and discreetly.
Book an Appointment
Request an appointment or assessment online.
Request an appointmentSpeak to a Care Coordinator
Guidance on services, admissions and referrals.
Message the care teamCall Us
Reach our care coordination team directly.
[To be supplied: main telephone number]
Email Us
Send an enquiry to our care team.
[To be supplied: general email address]
Visit Us
Our facility and clinic address.
[To be supplied: clinic address]
Get help now
If you need help urgently
If you or someone else is in immediate danger, seek emergency medical help without delay. For urgent concerns during operating hours, contact our care coordination team directly.
Assessment
Request an assessment appointment
An assessment is the entry point to all services. It establishes what is happening and which pathway is right.
- Phone[To be supplied: main telephone number]
- Email[To be supplied: general email address]
- Address[To be supplied: clinic address]
- Hours[To be supplied: opening and admission hours]
Care coordinator
Speak to a Care Coordinator
Care coordinators help patients, families and referrers navigate services, appointments and admission planning.
What a coordinator can help with
- Choosing the right service and arranging assessment
- Explaining what an admission involves
- Coordinating with a referring clinician or organisation
- Arranging remote consultation for international patients
Care coordination direct contacts
Named coordinators, direct lines, WhatsApp or messaging channels and response times to be supplied by Ciba.
Referring a patient?
Healthcare professionals, corporate partners and international referrers have a dedicated pathway and referral form.